Shipping policy
Welcome to Mill FInish Online. We aim to provide you with the best shopping experience, including clear and transparent shipping policies. Below you'll find all the details regarding our shipping procedures.
Shipping Rates and Fees
We offer standard shipping worldwide using the most economical shipping carrier available. Shipping rates are calculated based on the destination and the total weight of your order.
Processing Time
All orders are processed within 3-5 business days. Please note that orders are not processed or shipped on weekends or holidays.
Delivery Times
- Standard Shipping (Domestic): 3-5 business days after processing
- Standard Shipping (International): 7-21 business days after processing, depending on the destination
Shipping Carriers
We use the most economical shipping carrier available to deliver your order. This may include Canada Post, USPS, UPS, FedEx, DHL, or other local carriers.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the carrier’s website.
Customs, Duties, and Taxes
For international orders, customs, duties, and taxes are not included in the item price or shipping cost. These charges are the buyer's responsibility and will be collected by the shipping carrier upon delivery.
Lost, Damaged, or Stolen Packages
We are not responsible for lost, damaged, or stolen packages. If your package is lost or damaged, please contact the shipping carrier directly. If your package is marked as delivered but you did not receive it, please check with your neighbors and contact the carrier.
Contact Information
For any shipping-related questions, please contact our customer service team at info@millfinish.ca or 1-833-m-finish
Tips for Customers:
- Double-check your shipping address: Ensure all details are correct to avoid delays.
- Track your package: Use the tracking number provided to stay updated on your shipment’s status.
Thank you for shopping with [Your Store Name]! We appreciate your business and are here to help if you have any questions or concerns.